Our Leadership Staff
Best Part of the Job: Seeing the important role our four-legged guests play at every stage of their family’s lives.
When not at Pampered Pets, Jim and his wife Betsy can be found: in Deltaville, VA, relaxing on the Chesapeake Bay.
Favorite thing to do with your animal companion: Walking and playing fetch with Gigi, my yellow lab.
Where are you originally from? Sarasota, Florida.
Experience, education, & certifications: A love of dogs and 30 years of accounting and business experience led me to Pampered Pets.
Passion: Crafting and dog training
Best Part of the Job: Being a liaison between dogs and people – interpreting the dog’s world for the owner and helping the dog learn to live in our world.
When not at Pampered Pets, Valerie can be found: At home, reading Dr. Seuss’s Fox In Sox to her daughter.
Where are you originally from? Well, let’s just say I wasn’t born in the South but I got here as fast as I could.
Experience, education, & certifications: PMCT (Pat Miller Certified Trainer), CPDT-KA (Certified Professional Dog Trainer-Knowledge Assessed)
Passion: I would love for all the homeless dogs to find forever families.
Best Part of the Job: Being around dogs all day. Taking care of them while boarding with us, playing with them, loving them.
When not at Pampered Pets, Robin can be found: At home enjoying time with my two pups Shiloh and Maya. They keep me busy and company. My 2 children are grown and on their own, so I’m glad I have my dogs.
Where are you originally from? Queens, NY
If you were an animal, what would you be? A service dog so I could help people.
Experience, education, & certifications: Medical & Veterinarian Assistant Degree (Biscayne Paramedical Institute 1979-1980); Vet assistant (1980); Southeast Vet Lab “Urinalysis, Simple, Practical, and Forgotten” and “Basic Veterinary Hemotology” (1983); Maddie’s Institute “Canine Body Language in the Shelter” and “Seniors and Shelters, Looking After Geriatric Pets in Shelters and Getting Them Adopted” (2014); Pet Tech CPR and First Aid Certified (2015)
Best Part of the Job: The best part of coming to work here is getting to meet all my new (and old) friends when they come to visit. I love seeing them come in the door and run to greet me—it makes my day!
When not at Pampered Pets: Allie (my dog), my husband Mike, and I can be found in the country looking for wildflowers or mushrooms.
If you were an animal, what would you be? As strange as it seems, I think I would like to be a whale. They have families, they play, they travel and they don’t even have worry about heating costs since their blubber keeps them warm.
Favorite thing to do with your animal companion: Hugging! My dog, Allie, never really learned how to play but she is the “queen of hugs”.
Where are you originally from? Originally, I was born and raised in Cape May, New Jersey.
Experience, education, & certifications: Pet Tech First Aid & CPR Certified (2015-2017); Poison Helpline: Know When to Feast & When to Fret – Foods Toxic to Pets (0214); University of Edinburg Online Course: Animal Welfare & Behavior; Duke University Pet Care Services Association: Pet Care Technician Program (2010); Red Cross Pet CPR & First Aid (2008-2012)
Passion: I have two: being a mom to a great kid and being a voice for animals in need.
Best Part of the Job: I get to play with dogs all day! ‘Nuff said.
When not at Pampered Pets, Missy can be found: Cheering on her son at a sporting event or helping to reunite lost pets with their families.
If you were an animal, what would you be? A momma bear.
Favorite thing to do with your animal companion: I will be working with one of my dogs (Oscar) to hopefully learn to be a therapy dog.
Experience and Education: I have spent the last 25 years working with and learning about animals in various positions and places, including boarding / grooming facilities, as an Animal Control Officer, at the Charlottesville-Albemarle SPCA, and in a pet food store.
Passion: Working hard and helping others.
Best Part of the Job: Working with the pets and the animal-loving employees.
When not at Pampered Pets, Bianca can be found: At home!
If you were an animal, what would you be? A monkey!
Favorite thing to do with your animal companion: Being couch potatoes together.
Where are you originally from? Charlottesville, Virginia.
Education and Experience:
Worked in the accounting field for 15 years prior to joining Pampered Pets. Degree in Accounting, National Business College (1988). I have over 16 years of experience working in the Pet Care industry and over 9 years of experience working in the Pet Grooming industry. Certifications: Pet Care Technician (2005), Red Cross Pet CPR & First Aid Certified. Dog Grooming and Styling Nash Acadmeny (2009).
Best Part of the Job: Making especially scruffy dogs look beautiful again.
When not at Pampered Pets, Sam can be found: Playing on the computer or hanging out with her dogs and birds.
If you were an animal, what would you be? A horse.
Favorite thing to do with your animal companion: Snuggling with the pups!
Experience and Education: I actually have an Associates Degree in Computer Networking from East Coast Polytechnic Institute but have more than fifteen years hands-on experience with animals. I trained alongside a master groomer for five years and have held positions at a pet store, veterinary office and in a grooming salon.