Boarding Your Dog
Customize Your Dog’s Stay
Your dog has unique needs, energy levels, and preferences. We understand. It is easy to reserve and customize your dog’s stay with us.
Dog Lodging Activities and Treats
- Doggie Day Camp: We offer a full day of off-leash play in our Day Camp Monday – Friday for lodgers. For dogs that have never been to camp, there is an application and evaluation process prior to being accepted to camp. $30 per day
- Ice Cream Treat: As an extra treat while he or she is away from home, your dog can enjoy an afternoon frozen delight. It’s cool, fun and yummy! $3 plus tax per snack time
It is recommended you limit the amount of food you provide your pet on the day of admission due to the natural excitement your pet may experience upon arrival at Pampered Pets. Likewise, food should be limited for the first hour or two after your pet arrives home. This will allow your pet ample time to settle down before feeding.
Activity and grooming requests should be made at the time your pet’s reservation is made. Vaccination records for Rabies, Bordetella, Distemper, Hepatitis, Parvo and Para-Influenza (the last four are in the DHPP combination vaccine) should be faxed over to us at 434-293-2501 or emailed to [email protected] before arrival. Emergency telephone numbers should be provided in case we need to contact you. Any special diets or medications should be clearly communicated to our Guest Services Specialist during check-in. A scheduled pick-up time should also be discussed upon drop off. We recommend that you allow 15 minutes for the check-in process.
As of September 2016, a deposit is required to book a reservation for these dates:
- Memorial Day through Labor Day – a non-refundable $25 deposit per pet
- Holidays and holiday weekends (Christmas through New Year’s, Memorial Day, Labor Day, Thanksgiving, and the 4th of July) – a non-refundable $50 deposit per pet
If a reservation is cancelled at least one week in advance, the deposit may be transferred to a future reservation or Pampered Pets service. If cancelled less than 7 days in advance, the deposit is forfeited.
If your reservation requires a deposit (see dates in FAQ above) and is cancelled at least one week in advance, the deposit may be transferred to a future reservation or Pampered Pets service. If cancelled less than 7 days in advance, the deposit is forfeited.
The health and safety of each of our canine guests is very important to us. All canines must have current vaccinations for the following: Rabies, Bordetella (Canine Cough Vaccination), Distemper, Hepatitis, Parvo and Para-Influenza (the last four are usually administered in the DHPP combination vaccine).
Documentation from a veterinarian is required for each of our guests before admittance can be allowed. If your pet requires an updated vaccination, please make arrangements for the vaccination to be administered no less than 7 days before any lodging time is scheduled. Puppies must have the full series of vaccinations including the Rabies vaccine no less than 7 days prior to their scheduled stay. Titers will be accepted with proper documentation.
Canine influenza is an airborne virus similar to the symptoms of other canine respiratory diseases including coughing, sneezing, nasal discharge and run a fever.
At Pampered Pets, our mission is to create a safe, clean and fun environment. Pampered Pets does not accept guests at check in who exhibit signs of respiratory disease. All suites, floors, bowls and other surfaces are thoroughly cleaned and disinfected between uses. As a part of our cleaning procedures, we use products that contain a quaternary ammonium compound, which is used to eliminate and prevent the canine influenza virus.
Currently, Pampered Pets does not require that our dog guests receive the new canine influenza vaccination in order to stay with us. However, we strongly encourage our customers to talk to their family veterinarians about canine influenza and whether the canine influenza vaccine is appropriate for their dog.
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